In This Issue
It’s Time to Grow Your Retail Business
Holland Honored with Awards in 2014
I AM HOLLAND 2014

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MTA Driver of the Month

The Michigan Trucking Association (MTA) chose Holland driver Scott Richter as a MTA Driver of the Month award winner during its 2014 awards banquet.

His award was presented by Paul Soehnlein, MTA Chapter Chairman and Jill Skutar, MTA Director of Membership and Marketing in Lansing, MI.



    

Holland Rewards Program

Available for individual shipping locations, Holland Rewards recognizes increases in shipping levels with awards.

Call your account executive to learn more and to see if you qualify.

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Don't miss our summer items and also our sale items and more. Get your game on!

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Holland Headlines Archive

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What's New at Holland

It’s Time to Grow Your Retail Business

Winter is thankfully behind us, and shoppers are eagerly looking forward to purchasing all the things they need for spring.

As they push their cart down the aisle envisioning green yards and colorful flowers, retailers need to be sure their customers will find everything they are looking for. 

Holland Retail Service can help make sure that happens.

Holland earned its reputation as the preferred transportation provider for the country's leading home and garden retailers for some very good reasons. For you, those reasons include:

  • Priority scheduling and deliveries
  • Improved scorecards
  • Reduced chargebacks
  • New product placement and reduced stockouts
  • Reduced outstanding sales balances and accounts receivables

Your retail customers will appreciate:

  • Pre-sorted product that reduces handling
  • High visibility for inbound planning
  • Reduced administrative costs through automation
  • Fewer carriers at their docks
  • Exceptional customer service, with tracking by reference number

Contact your account executive or email us at sales@hollandregional.com to learn more about how Holland can help you better understand and completely meet retailer requirements.

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News & Other Services

Holland Honored with Awards in 2014

We were recently named the Carrier of the Year for 2013 by Unishippers Global Logistics. Holland was selected based on service quality and performance, loss and damage events, customer service, claims resolution and overall commitment to partnership.

"Sustained partnerships with such nationally renowned, outstanding carriers are a considerable contributing factor to Unishippers' ongoing success," said Kevin Lathrop, President of Unishippers. "This year's winners are such crucial pieces to the puzzle, and we're so appreciative of their collaboration that helped make 2013 our most successful year yet."

But that's just the first award Holland received in 2014.

We also received a Carrier of the Year award from BASF. "Holland has built one of the best teams in the industry," wrote Peter Belthoff, BASF Director, Logistics Solutions Procurement. "The dedication of Holland drivers, operations staff, sales and customer service groups is second to none. The level of consistency in professionalism and dedication as demonstrated by Holland has been evident throughout the past year. One of our four strategic pillars at BASF is innovating to make our customers more successful. Holland has demonstrated this principle to our benefit and in turn to the benefit of our customers."

"It is an honor to receive this award from our partners and friends at BASF," said Scott Ware, Holland President. "The greatest measure of our success at Holland is the satisfaction of our customers. This award serves as a testament to our commitment to constant improvement in all aspects of our service offerings. Even more so, it represents the hard work and dedication of our talented and service-focused employees. It is by virtue of their efforts that Holland can lay claim to the title of regional leaders in next-day LTL freight."

Watch for more award updates in next month's issue. . .

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I AM HOLLAND 2014

Every Holland employee contributes to providing our industry leading service. This year, we will single out four employees who stand apart from the rest in representing our core values:

  • Integrity in all our relationships, inside and outside the company
  • Respect for each individual
  • Excellence in all areas of customer service
  • Hard work and continuous improvement

The first winner for 2014 is John Summers, a Linehaul Driver who works out of Fort Wayne, IN.

John's Terminal Manager Randy Travelbee said what makes John stand out is his helpful approach. Randy wrote that "Whether (John) is getting ready to head out or returning from driving all night, he always has a kind word." John says "we all have each other's back," and he clearly lives that approach every day.

His desire to help others doesn't stop with fellow Holland employees, though. While on his route in October 2013, John watched as a vehicle veered off the highway, crashed through a guardrail and disappeared into some trees. After placing hazard illumination and calling the police, John went to the aid of the driver, who'd suffered a broken back.

A state trooper was quickly on the scene to direct the rescue, but the driver referred to John as her "guardian angel."
 
"Had it not been for John," she said, responders would have taken much longer to find and rescue her.

A helpful attitude is something you will find in every Holland employee.

Call 866-465-5263 or visit us online at hollandregional.com to learn how Holland can help you and your business improve.

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