In this issue
Thanking You for a Terrific 2013
A True Holland Hero

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Did You Know

Detroit, Michigan residents were first in the U.S. to get phone numbers!

From Flint to Ferndale, Ann Arbor to East Lansing, Grand Rapids to Garden City, Holland provides regional delivery throughout the entire state of Michigan as well as the Central, SE and Midwest USA.

Use these digits to find out more by calling 1-866-465-5263 or visit us online at to learn more!

Did you know?

Every Shipment is a Priority at Holland

We are built for next-day delivery.

Because of our intense focus on the central U.S. and Canada, Holland customers take advantage of a greater next-day reach.

Call us at 1-866-465-5263 for a pickup today!

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Holland Rewards Program

Available for individual shipping locations, Holland Rewards recognizes increases in shipping levels with awards.

Call your account executive to learn more and to see if you qualify.

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Check out our new Holland merchandise now available at the Holland Company Store.

Don’t miss our sale items--Holland long and short sleeve dress shirts, desk clocks, notepads, flash drives, Holland watch caps, ear bands, and more.

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Thanking You for a Terrific 2013

With the holiday season in full swing, and just a handful of days left on the calendar, we here at Holland would like to take a moment to look back on 2013--a year that was outstanding in many ways.

2013 was a year to be proud of with a great deal of memorable events, awards, records, milestones and more.

We marked our 28th consecutive year to win a Quest for Quality Award from Logistics Management magazine with first place trophies in 3 separate categories.

We also earned our spot on Inbound Logistics magazine's prestigious Top 100 Truckers List again.

And Holland earned eight Carrier of the Year excellence awards from valued customers.

Even more than the awards themselves, we are incredibly grateful for the 6,600 plus employees who worked tirelessly year-round to earn each and every one of those honors.

Their unfailing dedication to safe, reliable and customer-focused service is what allowed us to see 2013 as a year defined by excellence.

Some employees offered stand-out performances such as our four NTDC competitors who fought to reach the national stage of safety competition and made us incredibly proud.

2013 also saw two active Holland professional drivers achieve the phenomenal safety record of 3 million consecutive miles driven without a single preventable collision.

And finally, our very own Herschel Evans of Atlanta, GA became the first Holland professional driver to be named a Captain of the American Trucking Association America's Road Team.

In the end, though, what we are most thankful for is you.

All of the awards, trophies, milestones and incredible customer service and safety efforts made by our employees were all driven by the desire to provide our customers the very best service in the industry.

Thank you for your continued partnership and support.

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News & Other Services

A True Holland Hero

Many of us might not be familiar with the term "the Bystander Effect." It is a sociological phenomenon the vast majority of us have witnessed before.

Boiled down, it means people are less likely to offer help when others are present or can assume responsibility.

Sadly, the Bystander Effect is a well-documented, highly predictable phenomenon.

However, it is not without its amazing anomalies such as Holland professional driver, John Summers.

On October 19, 2013 John witnessed a vehicle veering off the highway. It went crashing through a guardrail, slid down a steep embankment and disappeared behind the trees.

John immediately safely steered to the side of the road, illuminated his hazards and called the police.

He then decided to descend the embankment to offer assistance to the driver.

John was just approaching the vehicle when a state trooper quickly arrived. They found Jennifer Howdyshell with a broken back and in no condition to help herself.

Her car was all but completely invisible from the road because of the slope of the embankment. This meant other passers-by would likely never see her car.

Fortunately John not only witnessed the accident but also acted to bring help and offer assistance.

"I honestly believe he is my guardian angel," Jennifer wrote.

"I was a complete stranger to him. He had no obligation to stick with me. But, being the wonderful person that he is, he stopped. I will forever be grateful for him."

After her hospital stay, Jennifer called the police to find out the name of her guardian angel so she could offer her sincere thanks.

The two spoke on the phone and even got together for dinner at Jennifer's request. While Jennifer considers John to be quite the hero, John felt there was no other option but for him to offer assistance.

"Somebody needed help," said John. "I was a little leery to go down there, but regardless of who it was, or what their condition, I knew someone was hurt and needed help."

"It was simply the right thing to do," John stated.

John Summers has been driving professionally since 1980. He has been with Holland for nearly 25 years.

He currently operates as a professional linehaul driver out of our Fort Wayne, IN service center from which he makes a 578-mile run, 5 nights a week, to/from Frazier's Bottom, WV.

Humble as he may be, John is a true Holland hero. We are incredibly proud of his actions that night.

We wish Jennifer all our best and a complete recovery.

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