In This Issue
What's New at Holland
News & Other Services
By Way of the Highway
Tips to Make Your Life Easier

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Summer driving tip: Don't get beat by the heat

As high temperatures persist throughout the nation, it's important to be aware of the effects the summer climate can have on your driving abilities. Higher temperatures and bright sunlight cause fatigue, vision-impairment, and even irritability--factors not compatible with safe driving.

Add the increased presence of traffic delays due to construction and travel, and many of us might begin to boil--or--melt. Remember to stay hydrated and don't let the temperature test your temper behind the wheel.

Monitor your energy levels, keep calm, and have a safe July!


Don't get beat by the heat


      

Amelia Earhart Day

Did you know July 24 is Amelia Earhart Day? She is celebrated on her birthday and in honor of being the first woman to fly solo across the Atlantic Ocean (May 1932). The disappearance of Amelia Earhart's plane on July 2, 1937 when she attempted to fly around the world resulted in the largest search and rescue operation ever.

Now, 75 years later, new efforts are underway to unravel the mystery off the west end of Nikumaroro (formerly Gardner Island), an uninhabited coral atoll in the Pacific, looking for signs of Earhart's Lockheed Electra. Discover more.

   
Amelia Earhart Day


     

Summer walking tip: Walk when it's wisest

The summer months can often seem ideal for a leisurely stroll, but as the past month has shown us, this isn't always the case. Very high temperatures and powerful sun make walking mid-day potentially dangerous with concerns over exhaustion and dehydration.

Choose to walk in the early morning or evening to avoid the dangers of high heat, though make sure to make yourself visible with bright, reflective clothing. And if you simply can't resist the broad daylight, always stay hydrated by drinking water before, during, and after your jaunt.

  
   Summer walking tip: Walk when it's wisest

 

Holland Rewards program

Available for individual shipping locations, Holland Rewards recognizes increases in shipping levels with awards. Call your account executive to learn more and to see if you qualify.
  
Holland Rewards

 

Get the latest looks!

Check out our Holland merchandise, now available at the Holland Company Store. Shirts, caps, gloves . . . our online store offers handy reminders to make Holland your first choice for fast, efficient, claim-free service.
    
Holland Company Store  
  

Holland Headlines archive

Remember! You can read back issues of Holland Headlines by visiting our archive.

Holland Headlines archives

  

Question/Comment

Have a question or comment? Let us know.
 
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What's New at Holland

Your customers' satisfaction starts with Holland

How do you satisfy customers who measure inventory in days, hours, or even minutes? With the choices, flexibility, and reliability of Holland's Guaranteed Delivery.

 Holland Guaranteed Services
At Holland, we know your products' availability is crucial to your success.

Just tell us the service level that will satisfy your customers:
--Delivery before 9 a.m., noon, or 3:30 p.m.
--Delivery within a specific window of time (down to the hour)
--Delivery on a specific day or across a range of days

We'll do the rest. Your product will be available when your customers want it to be. Guaranteed. On-time performance for our guaranteed delivery services is 99 percent.

Shipping to a retailer? Customizability in the form of multi-day, single-day, and hour-specific windows makes Guaranteed Delivery from Holland ideal for suppliers who must comply with retailers' Must-Arrive-By Date (MABD) requirements.

Your Holland account executive is ready to develop a solution that guarantees your product is available when your customers require. You can also visit us online at hollandregional.com or call 1-866-465-5263.

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News & Other Services

A salute to our state champions

To qualify for the National Truck Driving Championships (NTDC), drivers must place first in their respective classes at the state competition.

 A salute to our state champions
The state and national competitions include driving skills and maneuvering tests, a pre-trip inspection, and a written examination covering vehicle operation and federal safety regulations.

To participate in the state competitions, drivers must be accident-free for one year.

This year, three Holland drivers earned division titles to advance to the national competition. Our state champions are: Herschel Evans/GA 5-axle (city driver in Atlanta); Mike Tobolic/MI 5-axle (city driver in Grand Rapids); and David White/OH tanker (linehaul driver in Akron).

This is a special time for us to celebrate the professionalism of Holland drivers. Local, state and national driving contests are more than a test of how well a driver can operate a vehicle--they are a safety program that challenges drivers to sharpen their driving skills. Congratulations to all our drivers who participated in this year's competitions.

Join us as we cheer on our drivers as they compete at NTDC in Minneapolis Aug. 7-11. Keep up with their daily progress on Twitter and Facebook.

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Delivering an exceptional customer experience

When you meet Scott Simmons, he is always wearing a tie and a smile and greets you with an outstretched hand. His team emulates his attire and his attitude.

"We work in a cohesive group," says Scott, who is area sales manager for Memphis and Chattanooga, TN, Decatur and Birmingham, AL, and Atlanta, GA terminals.
 Scott Simmons
"Everyone supports one another." Mentoring 11 account executives is a big portion of Scott's responsibilities.

"Through coaching, education and training, Scott prepares his sales team to deliver exceptional value in the marketplace," says Area Director of Sales Shaun Martin. "He brings additional value to the table because he has such a strong work ethic, sense of urgency, and desire to satisfy our customers."

The 23-year industry veteran has a tremendous respect for operations. Scott eagerly listens to input of terminal managers, supervisors, drivers, and office staff as he continually strives to improve service quality. "When customers choose us, we want to make sure their transportation becomes a non-event to them. And that it's seamless. We're an extension of our customers," he emphasizes.

Scott is just one example of Holland's people working hard to provide the service and support to best meet your needs. Experience Holland service for yourself. Schedule your next shipment by calling 1-866-465-5263 or go online to hollandregional.com.   
      
"I Am Holland"

Scott is a proud member of the 2012 "I Am Holland" award-winning team.  The "I Am Holland" award recognizes employees I am Hollandwho exemplify our core values:
--Integrity in all our relationships, inside and outside the company
--Respect for each individual
--Excellence in all areas of customer service
--Hard work and continuous improvement

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Highlighting how trucking affects our lives,
And the people who make it happen


According to the Bureau of Transportation Statistics, on a typical day in the United States about 32 million tons of goods valued at 25.2 billion dollars move via trucks on our nation's highways.

Here at Holland, we understand that at the core of those statistics are real, hardworking people--people who climb into a truck cab every day to keep America's gears turning. That's why we have created our new series "By way of the highway"--to honor the people who transport the goods we need to survive.  

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As a professional linehaul driver operating the open boards out of Akron, OH, David White doesn't drive a set route. Instead, he arrives in the terminal around 9 p.m., five nights a week and goes wherever that day's assignment takes him.

 David White, Akron, OH
He averages around 600 miles hitting a variety of destinations. Wherever he's headed, David is dedicated to get there on time and safely.

David has been driving for 22 years, the last 12 with Holland. His dedication to safety has resulted in a flawless safety record and two state championships.

In 2011, David took first place in the Ohio Truck Driving Championship in the tanker division, sending him to the national competition. This June, David returned to the Ohio competitions, placed first in tanker, and is again returning to nationals.

"I like to try my best every day," says David. "The second you start to feel overconfident in whatever you're doing, that's when you get yourself in trouble. You have to stay on your toes and improve, and the competitions help me do that."

David explains that skills aren't enough on the road. "You also have to be courteous. You have to relax, take your time, and focus. Keep everyone out of trouble out there, not just yourself."

According to David, "Safety is based on everyone's 100-percent participation." That's a motto we at Holland can get behind.

We thank all of the safety-committed drivers at Holland for keeping our highways safe. And we wish David the best at nationals!

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Tips to Make Your Life Easier

Holland pros improve PRO labels

 Holland pros improve PRO labels

Speed, efficiency, and accuracy are all invaluable elements of great shipping, and we at Holland are in constant pursuit of optimizing them. For us, it's the details that count the most, and by leaving no detail unnoticed we continue to lead the region in on-time, claim-freenext-day service.

One of the most recent details we've put under the microscope is our PRO label. After some customer feedback we've revamped them to limit errors, streamline processes, and in the end, provide you with a superior service.

The font size on the new labels is considerably larger and easier to read which means quicker processing and less errors. With time saved and errors reduced, we intend on achieving even lower claim ratios.

The new labels have also been outfitted with barcodes to allow for seamless access to PRO information via handheld devices. Barcodes allow Holland professionals to scan a PRO label on the dock and view shipment information without a computer.

In addition, the presence of barcodes on our PRO labels opens the door for future dock technology improvements with OS&D and W&R tools.

Contact us for your new PRO labels after your current inventory is exhausted. By constantly working on improvements and listening to your feedback, Holland works to provide you with an even better shipping experience.

Schedule your next shipment with Holland by calling 1-866-465-5263 or go online to hollandregional.com.

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